Tài Khoản Khách
ngày 18 tháng 7 năm 2025
Enjoyed the stay, beautiful location, good facilities, decent food choices but was confused why the staff all around seemed grumpy (contrary to other places in S.Africa where they are generally pleasant and welcoming). Rather than blaming the staff, I would ask the management to look deeper whether this is a systemic issue of why the staff are hurried, harried and generally unhappy. This poor morale then reflects on customer service and guest experiences.
Dịch